Contact Us
Drive straight up to Unit #03-03, Polaris @ Woodlands.
Get In Touch
Reach Us Directly
Emergency / Accident / Towing
+65 9770 7749
Eugene — Available for Accident Emergencies
Servicing & General Enquiries
+65 9392 8495
Booking, Quotes & Non-Emergency Enquiries
Business Hours
24/7 Emergency Towing Available
Call Eugene at +65 9770 7749 outside business hours.
Workshop Address
101 Woodlands Avenue 12
#03-03, Polaris @ Woodlands
Singapore 737719
📍
Polaris @ Woodlands
101 Woodlands Ave 12, #03-03
🚗 Driving to #03-03
Exit Seletar Expressway (SLE) towards Woodlands Ave 12.
Turn into Polaris @ Woodlands at 101 Woodlands Ave 12.
Follow the ramp-up signs and drive up the circular vehicle ramp.
On the 3rd floor, Unit #03-03 is on the right. Park right in front.
Accident Reporting Checklist
Bring the following when visiting for accident reporting:
- Identity Card (NRIC / FIN / Work Permit)
- Valid Singapore Driving Licence (front & back)
- Certificate of Insurance (e-copy accepted)
- Vehicle Log Card / LTA Registration Printout
- Dashcam Footage (saved to phone or memory card)
- Photos of the accident scene and vehicle damage
FAQ
Common Questions
Q: Do I need to report even if we settled privately?
Yes. Under Singapore's MCF, all accidents must be reported to your insurer within 24 hours or the next working day, regardless of how you settle.
Q: Will my NCD be affected by just reporting?
Reporting alone does not affect your NCD. If you are not at fault and costs are recovered from the third party, your NCD remains fully intact.
Q: What is 'excess' and do I have to pay it?
Excess is the out-of-pocket amount you pay on an Own-Damage claim. For Third-Party claims (where the other driver is at fault), you typically do not pay excess.
Q: Can I choose Flash Automotive as my repairer?
If you are the non-fault party making a Third-Party claim, you have the legal right to choose your repairer. For Own-Damage claims, check if your policy allows 'Any Workshop' repairs.
Ready to visit or need help right now?
Drive up to #03-03 Polaris @ Woodlands or call us directly.